Salon Policies

Last modified: June 15, 2021

Cancellation Policy

We value our clients’ time and understand that occasionally you need to cancel or reschedule your appointment. Should you need to do so, we kindly ask that you notify us at least 24 hours in advance. Cancellations made within 24 hours of the appointment will incur a charge equal to 50% of your total service amount. As a courtesy, you will receive confirmation notifications at the time of booking, one week before, and 48 hours before your scheduled appointment. Please let us know if your communication preferences have changed so we can ensure that you receive these notifications. Please also note that if you are more than 15 minutes late for your appointment, we may need to modify or reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made.

DL Lowry is the luxury salon destination in Indianapolis, IN with a mission to dignify and strengthen our profession and renew people's lives. Our talented and highly-trained staff delivers an exceptional experience for each and every one of our clients.

Tuesday - Thursday | 8am - 7pm
Friday | 8am - 6pm
Saturday | 9am - 4pm

727 East 86th Street
Indianapolis, IN 46240